7 Reasons For Bad and Slow CenturyLink Internet Connection [Solved 2023]

Having slow internet speed is the opposite of what we expect in this age. We live in a time where internet speeds reach gigabytes per second, but some people are still stuck with speeds as low as just a few kilobytes.

A lot of folks these days are really unhappy with the internet connection from CenturyLink. They complain about how slow it is, how often the connection drops, and how they lose signal frequently.

However, Before you decide to change your Internet service provider, you must know what might be causing your CenturyLink internet connection to be so slow.

Interestingly many of the reasons can be solved, and you may be able to see a drastic change in your Internet speed.

Before jumping into reasons and solutions for your bad CenturyLink connection, check for an outdated internet browser, full cache memory, multiple tabs open simultaneously, corrupted antivirus, and enabled device data saver.

So let’s jump into the reasons and solutions for a bad CenturyLink internet connection,

Reason 1: Modem/Router Issues

If you are experiencing a poor CenturyLink connection, one possible cause could be the use of an outdated modem or router that has not been upgraded to a newer model.

Over time, the electronic components of these devices can deteriorate, leading to performance issues.

Another factor to consider is the condition of the ports where the Ethernet cable is connected. Over time, these ports can become loose or damaged, resulting in an unstable connection.

Consequently, you may experience an intermittent signal loss, decreasing internet speed.

I advise you to consider replacing your old modem or router with a newer, more reliable model to address these issues.

Upgrading your equipment can help ensure better performance and stability for your CenturyLink connection.

Additionally, if you notice any physical damage or looseness in the Ethernet ports, it may be necessary to repair or replace them.

Reason 2: ISP Maintenance

It is not uncommon to encounter internet disruptions due to service providers performing necessary tasks.

To ensure the smooth operation of your CenturyLink Internet Connection, periodic maintenance is often scheduled to maintain and upgrade their equipment.

Customers are usually notified about these maintenance events through various means, such as text messages or announcements in newspapers.

However, unexpected events like heavy rains, snowstorms, or floods can sometimes cause internet interruptions. In such situations, staying in touch with your ISP is important.

They will update the restoration efforts and inform you how long it may take to resolve the issue.

Reason 3: Weak Wi-Fi Signals

Weak Wi-Fi signals mean a slower internet connection. A weak Wi-Fi signal can be caused by a number of reasons, including wrong placement of the device, interference from other electronics, malfunctioning router and selecting the wrong signal frequency.

I personally recommend placing your device in the centre of the house so that all rooms get a good signal. It should be placed at a head height away from electronics, especially wireless devices like cordless phones, Bluetooth devices, TVs, wireless security systems and baby monitors.

Selecting a lower signal frequency, i.e. 2.4 GHz, will give you strong signals but a lower speed, while 5GHz will have a lower range but a higher speed. Therefore optimize it according to your house plan.

Using a Wifi extender can help you strengthen signals in a two-storied house.

Reason 4: Heavy Network Traffic

When many people are using the internet simultaneously, it can cause the network to get overloaded, leading to slower connection speeds.

This usually happens during busy times when many people are online, like in the evenings or on weekends.

To improve your internet speed, try to avoid using the internet during these peak times.

Instead, schedule your internet activities for times when fewer people are online, like early morning or late at night. By doing this, you can reduce the strain on the network and enjoy faster internet speeds.

Talking to others in your household or office with the same internet connection is also good. Coordinate with them to stagger your internet usage so that everyone can have a better experience.

For example, if someone is streaming a movie, you can wait until they are finished before starting a download or playing an online game.

Reason 5: Router Configuration Issues

Having the wrong settings on your router can cause problems with your internet connection.

Ensure your router uses the right network protocols, like the latest Wi-Fi standards. Using outdated protocols can slow down your internet.

Moreover, keep your network secure by enabling strong security measures. You can use encryption protocols like WPA2 or WPA3 to protect your connection from unauthorized access.

Also, remember to update your router’s firmware regularly to fix any security issues.

Access your router’s settings through a web browser to fix router configuration issues. Look for options related to network protocols, security, and channel selection. If you’re unsure how to make the right changes, consult the router’s user manual or contact technical support for assistance.

Reason 6: Account Status and Package Limitations

Sometimes, we choose a small internet package with limited data or go for a slower internet speed to save money. However, these choices can cause interruptions in our internet connection, and we often blame CenturyLink for it.

To avoid such issues, checking your internet package and speed is important. Before troubleshooting, contact CenturyLink, and confirm your package details. Ensure you’ve selected the right bundle and speed to meet your needs.

If you find that your current package is not sufficient, you can explore upgrading options. Visit CenturyLink’s official website to see if there are any new offers or packages that better suit your requirements.

Reason 7: Damaged Internet Lines

If the physical lines that connect your home to the internet are damaged, it can cause problems with your internet connection.

To fix this, you should contact CenturyLink, your Internet Service Provider (ISP), and ask them to inspect and repair the damaged lines.

Contact CenturyLink’s customer support and explain the situation. They will send a technician to your place to check the extent of the damage and carry out the necessary repairs.

Remember that fixing damaged internet lines can take some time, depending on the severity of the damage.

Stay in touch with CenturyLink for updates on the progress of the repairs and ask if there are any temporary solutions or alternative arrangements they can provide during the repair process.